With emails being so cheap and easy to send on desktop and laptop computers, as well as on mobile phones and tablets, a staggering 280 billion emails are sent globally per day (Radicati, 2017)-that’s over a hundred trillion per year. EmailsĮlectronic mail, widely known as “email,” is by volume the most popular written communication channel in the history of human civilization.
Netiquette refers to etiquette, or protocols and norms for communication, on the Internet. Describe the different parts of a standard business letter.Įmail, text messages, memos and business letters are part of our communication landscape, and skilled business communicators consider them a valuable tool to connect.Understand effective strategies for business memos.
Discuss the purpose and format of a memo.Discuss emerging netiquette standards in social media used for professional purposes.Identify characteristics of effective professional emails.
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